Shipping Delivery
All orders will be sent from our warehouse in Sweden. Orders will ship within 1-2 business days. The only exception is our hand knitted sweaters which are produced on demand. Hand knitted sweaters will be sent directly from our production facility in Nepal. Please allow an extra 2 weeks delivery time for hand knitted sweaters.
Please bear in mind that order handling might be delayed during peak periods, e.g. around collection launches and sale season.
Delivery methods and times will depend on which country you are shipping to.
SHIPPING TO SWEDEN
DHL Service Point 49 SEK, Delivery 1-3 days to pick up point.
Orders above 3000 SEK qualify for free shipping.
Orders in Sweden will be delivered to a DHL service point. A delivery notification will be sent via text message or email when your package is ready to be collected. ID is required.
SHIPPING TO THE EU
UPS Standard (2-4 days) 10 EUR
Orders above 300 EUR qualify for free shipping
Orders to EU countries will be charged VAT at checkout and since they ship from Sweden will not be liable for duty.
SHIPPING TO CANADA
UPS Standard (3-5 days) 20 CAD
Orders above 400 CAD qualify for free shipping
Orders to Canada are shipped DTP (duty taxes paid) from Sweden so DINADI will be responsible for duty and taxes.
SHIPPING TO THE USA
UPS Standard (3-5 days) 15 USD
Orders above 300 USD qualify for free shipping
Orders to the USA are shipped DTP (duty taxes paid) from Sweden so DINADI will be responsible for duty and taxes.
SHIPPING TO NORWAY, ICELAND, SWITZERLAND, NEW ZEALAND AND AUSTRALIA
UPS Standard (3-5 days) 15 USD
Orders above 300 USD qualify for free shipping
Orders to Norway, Iceland, Switzerland, New Zealand and Australia are not charged VAT at checkout and customers are responsible for relevant duty and sales tax at the time of import.
IMPORTANT INFORMATION
The price at time of purchase is final and we honour our campaign periods. We are unable to offer or make any price adjustments/price matching on items purchased at full price that later go on sale, or for items on sale that are later available for further reductions. We offer a 14 days return policy and you are welcome to place a new order and proceed with a return if the garment is in perfect condition with all hangtags intact.
UNCOLLECTED ITEMS
If your order is not collected and returned to our warehouse, DINADI reserves the right to charge an additional fee of 200 SEK/25 CAD/20 USD/18 EUR to cover shipping and processing costs.
OUTSIDE EU
If an order is abandoned and not imported according to shipping terms when ordering outside of EU, an additional fee of 500 SEK/65 CAD/50 USD/45 EUR will be charged at return.